Front Office Assistant
$19/h
Miracle-Ear, Inc.a year ago
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OnsiteFull-timeEntry
Summary
Miracle-Ear, Inc. is seeking a Front Office Assistant to join their team in Orlando, FL. The role involves managing customer journeys, supporting store administration, and contributing to the retail sales process.
About the Role
As a Front Office Assistant, you will be responsible for supporting the customer intake process, managing appointments, driving customer engagement, and assisting with store operations. You will also partner with Hearing Care Professionals to promote services and provide after-care for hearing aid devices.
About You
Required:
- High school diploma or equivalent.
- Administrative, reception, or customer service background.
- 2+ years of administrative experience in a professional setting.
- 2+ years in a direct customer support role.
- 2+ years of experience with appointment setting and customer database management.
- Proficient in Microsoft Office and Windows.
Preferred:
- Experience working in a healthcare setting.
- Motivated to help drive sales goals.
- Comfortable handling inbound & outbound calls.
Benefits
- $19/hour + monthly bonus opportunity.
- Work-life balance, hours are M-F, 8:30am-5pm.
- Continuous training, development & support.
- Health Insurance – Medical, Dental, Vision.
- Life insurance, Health Savings Account, 401K with employer match.
- Paid Time Off, Paid Holidays, Volunteer Time Off.
Miracle-Ear, Inc.
A trusted resource for hearing solutions for over 75 years, Miracle-Ear uses state-of-the-art technology to remove the barriers of hearing loss. The Minneapolis, MN-based company specializes in custom hearing solutions that feature discreet, comfortable products designed to meet each individual's hearing loss needs. Free hearing tests are available at all of the company's 1,500 franchised locations nationwide. Franchise opportunities are available for those interested in running their own Miracle-Ear business with the support of a nationwide industry leader.
Orlando, FL